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TestFit Knowledge Base
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Troubleshooting
  • Getting Started
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  • Tutorials
  • FAQ
  • Troubleshooting
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    • TestFit to Revit
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  • Release History
    • 2023
    • 2022
    • Beta
  • TestFit Account Management
      Back to home
      1. TestFit Knowledge Base
      2. Troubleshooting
      • Getting Started
        • Interface
        • Buildings
        • Site
      • Configurators
        • Higher Density
        • Lower Density
        • Core-Based
        • Garden
        • Mass-Based
        • Industrial
      • Tutorials
      • FAQ
      • Troubleshooting
        • Issues
        • Errors
      • Exporting
        • TestFit to Revit
        • TestFit to SketchUp
      • Release History
        • 2023
        • 2022
        • Beta
      • TestFit Account Management

      Troubleshooting

      Articles covering how to troubleshoot common TestFit Issues.
      • Gathering an installation log on OSX

      Issues

      • Why does TestFit close immediately after it launches?
      • Issue: Corner units do not get placed
      • Issue: Buildings disappear when other buildings are moved.
      • Issue: Underground parking stalls are not counted
      • Issue: My model is running slowly
      • Issue: Background image doesn't show in exported views
      • Issue: Garages are placed within easements
      See more

      Errors

      • Error: "SSL peer certificate or SSH remote key was not OK" when signing in
      • Error: "Your graphics system is not supported by TestFit"
      • Error: Site too large
      • Error: Small site not solving
      • Error: TestFit integrations error
      See more
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      TestFit Knowledge Base
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