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Troubleshooting
Getting Started
Interface
Buildings
Site
Configurators
Higher Density
Lower Density
Core-Based
Garden
Mass-Based
Industrial
Tutorials
FAQ
Troubleshooting
Issues
Errors
Exporting
TestFit to Revit
TestFit to SketchUp
Release History
2023
2022
Beta
TestFit Account Management
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TestFit Knowledge Base
Troubleshooting
Getting Started
Interface
Buildings
Site
Configurators
Higher Density
Lower Density
Core-Based
Garden
Mass-Based
Industrial
Tutorials
FAQ
Troubleshooting
Issues
Errors
Exporting
TestFit to Revit
TestFit to SketchUp
Release History
2023
2022
Beta
TestFit Account Management
Troubleshooting
Articles covering how to troubleshoot common TestFit Issues.
Gathering an installation log on OSX
Issues
Why does TestFit close immediately after it launches?
Issue: Corner units do not get placed
Issue: Buildings disappear when other buildings are moved.
Issue: Underground parking stalls are not counted
Issue: My model is running slowly
Issue: Background image doesn't show in exported views
Issue: Garages are placed within easements
See more
Errors
Error: "SSL peer certificate or SSH remote key was not OK" when signing in
Error: "Your graphics system is not supported by TestFit"
Error: Site too large
Error: Small site not solving
Error: TestFit integrations error
See more
