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Common IT Questions

What is required to install TestFit?


TestFit is installed by downloading a Windows Installer Package (.msi) or MacOS Installer (.pkg) from our website.  Once downloaded, the installation will require administrator privileges to complete.

Minimum System Requirements

Component Miniumum Recommended
Operating System  Windows 10 (64-bit) or macOS 14   Windows 11 (64-bit) or macOS 15+ 
CPU  Intel Core i5 (10th gen / 2020+) or AMD Ryzen 5 (3000 series+), 4 cores   Intel Core i7 / Ryzen 7 (12th gen / 5000 series or newer), 8+ cores 
GPU  Intel Iris Xe, AMD Radeon RX 5500, or NVIDIA GeForce GTX 1650 — with WebGL 2.0 support and 2 GB VRAM (dedicated or shared)   Dedicated NVIDIA RTX 3060 / AMD Radeon RX 6600 or better, 6+ GB VRAM 
Memory 8 GB  16 GB 
Disk Space  1 GB free  1 GB free (SSD strongly preferred) 
 Network   10 Mbps down / 5 Mbps up   50+ Mbps, low-latency connection 

 

Does TestFit require an internet connection?

Yes.

Each time the application launches, it will send a request to our server to ensure your license is valid.

Using the map, requesting 3D context buildings, and submitting feedback all require an internet connection.

What domains need to be whitelisted?

The following domains should be whitelisted to ensure license checks and software updates work properly:

  • TestFit.io
  • portal.testfit.io
  • auth.testfit.io
  • app.testfit.io
  • api.app.testfit.io

What kind of data does TestFit collect?


See our Privacy Policy for details on what data is collected both manually and automatically.

We store the plans our users provide when they either save data online using the 'Save to Cloud' menu or submit feedback through the 'Help' menu inside TestFit.  

Where is my data stored?

All savable components of TestFit (presets, libraries, unit configurations, etc.) are saved to the cloud, specifically into your ASSETS folder.

This folder is only visible to users within your organization and are not made public to the entire TestFit user-base.  

Can I change the resolution of TestFit?

Yes. the scale of the TestFit UI can be changed in TestFit > Preferences.

Additionally, you can increase/decrease the UI scale by holding Ctrl and clicking either the "+" or "-" symbol.  

Does TestFit support SSO authentication?

Yes. TestFit supports single sign-on (SSO) integration with external vendors such as Azure Active 
Directory, Okta, and Google Workspace. The standard SAML 2.0 is fully supported by our 
system as well as WS-Federation, oAuth, and OpenID, with SAML being the preferred auth 
method.