Common IT Questions

What is required to install TestFit?

TestFit is installed by downloading a Windows Installer Package (.msi) or MacOS Installer (.pkg) from our website.  Once downloaded, the installation will require administrator privileges to complete.

Minimum System Requirements

*As you can tell, these requirements are quite basic for any modern computer. We like to joke that TestFit can run on a potato. As long as your computer is running any modern software (Microsoft Office, web browsers, CAD, Revit, etc.) your computer will be more than capable of running TestFit

Does TestFit require an internet connection?

Yes.

Each time the application launches, it will send a request to our server to ensure your license is valid.

Using the map, requesting 3D context buildings, and submitting feedback all require an internet connection.

What domains need to be whitelisted?

The following domains should be whitelisted to ensure license checks and software updates work properly:

• TestFit.io
• portal.testfit.io
• auth.testfit.io
• app.testfit.io
• api.app.testfit.io

What kind of data does TestFit collect?

See our Privacy Policy for details on what data is collected both manually and automatically.

We store the plans our users provide when they either save data online using the 'Save to Cloud' menu or submit feedback through the 'Help' menu inside TestFit.  

Where is my data stored?

All savable components of TestFit (presets, libraries, unit configurations, etc.) are saved to the cloud, specifically into your ASSETS folder.

This folder is only visible to users within your organization and are not made public to the entire TestFit user-base.  

Can I change the resolution of TestFit?

Yes. the scale of the TestFit UI can be changed in TestFit > Preferences.

Additionally, you can increase/decrease the UI scale by holding Ctrl and clicking either the "+" or "-" symbol.